How One Man Is Taking the Eradication of Illegal Prison Contraband to a New Level

I recently came across the story of Robert Johnson and his journey to eradicate contraband cell phones in prisons. He knows too well the danger cell phones pose when used by inmates – he almost lost his life from it. However, through his efforts and the advancement of technology, we are now safer since many crimes are now thwarted before they can be directed from within prison walls.


Johnson spent 15 years as a correctional officer at Lee Correctional Institution where he became an expert at identifying and stopping the flow of contraband into the prison. His prize intercept was a large package destined for a prison gang worth $50,000. However, this landed Johnson on a hit list. Using a contraband cell phone, the prison gang attempted to harm Johnson through contracting with a convict on the outside, but Johnson survived and made a miraculous recovery.


Johnson now works as a consultant for Securus Technologies, a Texas-based company that specializes in providing paid phone services to inmates. Securus also offers their Wireless Containment Solution, or WCS, to block unauthorized cell phone calls from reaching phone networks, ultimately taking away a discreet way inmates can direct illegal activities outside of prison.


In March 2017, Johnson testified to the Federal Communications Commission (FCC) on how prisons can address the issue of contraband cell phones. Although federal law prohibits phone jamming devices, the FCC recently relaxed regulations that now allow prisons to adopt technologies that selectively prohibit unauthorized cell phone communications. During a trial period from July 2016 to July 2017, Securus’ WCS technology identified and stopped over 1.7 million illegal cell phone calls in eight prisons in the United States. However, not all prisons use technologies that intercept and block calls made from contraband cell phones. Robert Johnson continues to use his consulting role to educate prisons about his story and how they can save lives by adopting these new technologies.


Securus Technologies Keeping a Jail More Secure

The job of a prison corrections officer has changes over the years, more dangerous and challenging than ever before. The reason for the challenging conditions is a blending of excessive overcrowding, drugs, and gang members. It can be very difficult to do my job and try to maintain order when there is so much working against you. Our facility is at capacity now, and with the same number of officers still on duty, we have had to make some adjustments to our routines to keep everyone safe.


The trouble with excessive drugs in our jail is that inmates tend to act out without fear, and that means we need a stronger police presence to keep them from hurting one another. If the problem gets too widespread, these inmates can spread their violence to officers and guests, so it is crucial we are utilizing any resource to maintain order.


Securus Technologies has been working with local law enforcement to change the way corrections officers have to deal with violence and drug issues behind prison walls. In the past, me and my team of officers would have to be stationed inside the call center and carefully listen to every call the inmates make through the house phones. The problem is human error and we could definitely be using these officers in other places that would be more effective.


The Securus Technologies telephone monitoring system frees up my officers to get down in the trenches, while the LBS software is now scanning the calls for any conversations related to drugs and violence. If chatter has been detected, now the software sends my team the alert so we can take action while the software continues to monitor calls.


Securus Technologies, based in Dallas, Texas, employees one thousand loyal workers all fighting to make this world safer for every one of us.


Keeping Crime Rates Low in Our City Using Securus Technologies

My team of officers is always looking for ways to keep our city safer. With gang violence on the rise in our area, we have had to rely more on help from the public than at any other time to help keep the streets safe. This year my superiors notified me that we were on pace to break records for violent crimes if we did not get control of this gang problem immediately.


When you are dealing with gangs, the biggest issue is that you can not rely on family or friends to help. These folks simply will never help the police and betray the gangs. To make things even more challenging for us, you have terrified local residents who do not want any retaliation from the gangs, so they suffer in silence. This all means that my job of stopping the crimes is getting that much harder. It was time to put a stop to the trouble before we had an epidemic on our hands.


I discovered that Securus Technologies installed a call monitoring system in our local jail for paying close attention to when the inmates used the phones. In the past this was a challenge to get information because of the way these inmates talked on the phone. Securus Technologies is currently in 2,600 jails and the system can do the work of a number of officers. The CEO of Securus Technologies, Richard Smith, says he and his 1,000 employees all are working to make our world a little bit safer.


Once me and my team were comfortable using the LBS software, we were alerted to gang chatter almost immediately. There was one call where a gang-leader was giving his soldiers on the streets orders to take care of. There were calls of gang members telling soldiers how to bring drugs to the jail. There were even calls we discovered that talked about going after rival gangs on the street. When we got the alerts, we put teams in place to arrest the suspects on the spot and really put a dent in their day-to-day operations.


Securus Technologies Add More Features to its ‘Big Data’ Analytical Tool in Corrections

Securus Technologies continue to offer exceptional support to correctional facilities through their design and deployment of improved investigative analytics features with new THREADS 3.1 release.

Securus Technologies, the leader in provision of criminal and civil justice technology solutions for investigation, correction, public safety and monitoring have unveiled THREADS 3.1 product, which uses complex big data analytics to offer criminal intelligence and focused leads for investigators.

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As the General Manager of Business Management for Securus Kelly Solid explains, THREADS 3.1 is an upgrade of their previous version THREADS 2.0 redesigned with the newest web-based technologies while still retaining the same powerful analysis that it had before. The user interface of the THREAD 2.0 was streamlined, unnecessary system actions eliminated and navigation enhanced to ease its use as well as improve system performance.

An article from PR Newswire also explains THREADS 3.1 will be a software upgrade from Silverlight to HTML 5 platform. The product will allow for direct integration with other company’s products like for instance, Secure Call Platform. The simplified interface will allow investigators to use a more practical tool to sustain their investigations.

About Securus Technologies

The company is headquartered in Texas and is committed to serving and connecting by offering support in incident management, verification, emergency responses, communication, inmate self-service, investigations, information management, public information, monitoring of products and services to the world a better and safer place to live. The company emphasizes on connecting what matters.

The company serve more than 2600 public safety, corrections and law enforcements facilities and over 1.1 million inmates across North America. The company develop products (among them THREADS 2.0, SCP and THREADS 3.1) that are of high quality providing the best economics for their clients while maintaining the ultimate customer service in the industry.

To learn more about THREADS 3.1 product release and its additional features, you can follow Securus Technologies on YouTube, Twitter or Facebook to get the latest details of the products’ update.