The Municipality of Teresina is preparing to test servers of various departments as a way of speeding up the implementation e-governe system. Miguel Oliveira, the president of Prodater said that different sectors of the Municipality including health, finance and education have been negotiating on the ways of optimization of the service. Instituto Curitiba de Informática (ICI) is the company responsible for implementing this technology. The City Hall has already implemented the system to the human resource management department. This is the reason why it intends to expand the operations of the system to other departments in order to improve efficiency and service delivery.
According to the Mayor of the City of Teresina, Silvio Mendes, they expect the operations of the city to be completely transformed after full implementation of e-governe system. There would be many benefits associated with this system such as responding quickly to demands of the public, identifying challenges, analyzing opinions and supervising all services offered by the municipality. After successful launching of the system at the City of Teresina, another Brazilian municipality, Osasco has followed the same route. The city of Osasco in the Greater Sao Paulo, signed an agreement with Instituto Curitiba de Informática for the implementation of the system in all learning institutions in the area.
The Role of Instituto Curitiba de Informática (ICI)
At the municipality of Osasco, ICI has been contracted to supply computer devices and other equipment, installation of electrical systems and setting up a call center for the education department at Sao Paulo. The program is expected to cover 138 schools across the city, in addition to Municipal Education Department’s headquarters and the Center for Continuing Education. The e-government education has several benefits like:
- Leads to integrity
- It can be accessed using the internet
- Duplication of work is eliminated or minimized
- System administrators can limit access of the system due to security reasons
- Management reports are issued on time
- Security of data is enhanced
In the state of Sao Paulo, Osasco is the fifth largest city and has some of the biggest development projects. It is an entrepreneurial city with a population of about 700 thousands people, hence it is called the ‘city-work’. The economic activities of this city make it perfect for implementation of e-governe systems, since the local authority would be in a position to monitor various activities with ease.
Effectiveness of the system in healthcare sector
Several Municipalities are unable to manage effectively their health sector because of lack of proper mechanism. However, e-governe health provides these cities with economical, functional and reliable operations. When different healthcare facilities are have been integrated, the operation of these units are enhanced. Long queues of patients waiting to be served are eliminated since the system allows them to book appointments. Moreover, inventory of medicines is easily monitored and re-stocking done on time. The system also provides ambulatory services, control congestion in wards and manages the hospital effectively. Therefore, it is advisable to Brazilian municipalities to implement this technology in order to provide top level services to the public.