Email marketing is about to change how businesses view email as a marketing tool. Email marketers tend to be very conservative, and there are good reasons they do so. First, the limitations of the client software and email standards mean they cannot push the customer to get the point of the email in the first place. Also, email marketers tend to evaluate their businesses and tend to prefer what has worked in the past.
The biggest challenge for email marketers is the fact that they fear to make a radical change because that would, therefore, send mixed signals to the consumers amid the risk of deliverability challenges. Therefore, most businesses choose to stay on the safe side of the box and closely to the established playbook. The problem is that most of the marketers have no idea about the impact of trying something new. The short-term impact of technology changes may be much lighter than most of them ever imagined.
Think about the world of social media and how it has changed the way people do business. Think about how people have adopted a new way to consume information and news. If you are still asking what will trigger this radical change, think about data and the systems ability which continues to offer new abilities to make automated inferences on people’s needs and behaviors. People who still view marketing as more of art than science need to re-evaluate their opinions and see the other side.
Five years from today, email marketing will undergo personalization driven by the Big Data revolution that will become the baseline standard for most marketers. The marketers of today have failed to use the available systems to adopt personalization, but they will be forced to adapt to it in the future. The culture of sending batch-and-blast emails is expected to be outdated in five years. Pinterest, for instance, has already announced its intentions that it will drop the batch-and-blast email for personalization by the end of 2016.
The rise of artificial intelligence and machine learning is expected to bring broader integration of AI into email marketing and marketers are projected to benefit from the technology. When AI is integrated into an email, it will be crucial to lighten the burden on marketing automation and serving personalized emails to millions of customers.